Social Analytics
These tools help you measure and evaluate the performance of your brand’s social media accounts. This is different to Social Marketing Analytics technology which focuses on social media content. Social Analytics tools help you understand the context behind the numbers by tracking and measuring follower growth and demographics, engagement rates, and reach.
Social metrics: Track social metrics, such as followers, engagement, reach and sentiment across different platforms to evaluate your social media performance and benchmark yourself against competitors.
Competitive analysis: Monitor and analyse the youre competitors’ social media presence to find gaps, opportunities and best practices that will make sure you’re always one step ahead.
Cross-platforrm performance comparison: Compare your brand’s performance across different social media platforms so that you can identify which platforms are most effective for your goals, allocate resources and tailor your social media stratey accordingly.
Engagement time analysis: Work out the best times to post content based on when your audience is most active and engaged, and use this info to schedule posts to maximise visibility and interaction.
Follower growth analysis: Track the growth rate of followers over time and identify the key factors that influence this to understand what drives follower acquisition, retention and churn.